Proactive Managed Services

Remote monitoring and testing of meeting rooms, collaboration spaces and video walls

Prevent Collaboration Technology Problems

Keep Meeting Spaces Up and Running

Remote monitoring, testing, and repairing of AV technology ensures meeting spaces are always fully functional. Constant Connect is the only AV managed service that performs proactive closed-loop testing, exercising all technology to maintain ongoing reliability and functionality of all collaboration spaces across the enterprise.

Constant Connect provides me peace of mind that every meeting space will always work when needed, no more meeting delays or embarrassment when something doesn’t work, everything just functions properly – giving me one less thing to worry about.

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NIGHTLY REMOTE ROOM TESTING

Closed-loop testing of every component of an AV system, exercising all elements to confirm functionality and proactively prevent issues

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REMOTE MEETING MANAGEMENT

On-demand live technical support of meetings including launching and monitoring calls, fixing technical issues, and pre-meeting testing and set up of AV technology

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REAL-TIME DIAGNOSIS & REPAIR

Diagnosis and repair of all problems in real time to keep all systems operating at peak level

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REMOTE SYSTEMS RE-COMMISSIONING

Remote testing and re-commissioning of the AV system on a periodic basis

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SYSTEM & NETWORK MONITORING

Real-time facility-wide monitoring of all AV systems and networks

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SYSTEM CERTIFICATION

Certification or re-certification of the functionality of all audio visual systems

Avoid Meeting Delays

Proactive monitoring makes sure technology always functions flawlessly, and is part of our full suite of managed services that includes UC support solutions, reactive on-demand support, on-site staffing services, and a detailed analytics dashboard - all to provide complete service and support for all spaces across the enterprise.

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    Closed-Loop Testing Of All Collaboration Technology

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    Real-Time Diagnosis And Repair

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    Monitoring Of All Meeting Spaces

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    Detailed Data On System Performance & Functionality

Free Consultation

Speak with an AV expert about service and support programs for  seamless hybrid meeting experiences.

Case Studies

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Legacy Union

Cenero is proud to see this large video wall project come to life! An impressive 1000” 70’ x 36’ video wall inside the lobby of Legacy Union, Charlotte’s newest high rise and home to Bank of America.

Queen Anne's County

Queen Anne’s County

Queen Anne’s County partnered with AV expert Cenero to develop technology solutions for their mission-critical environment. The updated Emergency Operations Center now has digital capabilities including a tablet that runs the room that is flexible and easy to use.

Frankie's - Video Wall

Frankie’s Fun Park

Cenero worked with Frankie’s Fun Park to create an interactive and exciting AV experience. We designed and implemented all AV technology elements of their new Charlotte area Park.

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3 Steps to Supporting Hybrid Spaces

Setting up the right support for every type of meeting space

Our free guide will help you determine:

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    What type of support programs are best based on specific business requirements

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    The levels of support available based on type of meeting space

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    The type of testing and tracking needed to ensure tech functionality

Simplify Meetings & Prevent Meeting Delays

Create seamless meeting experiences - no more tech issues, video delays, or problems with UC platforms, enjoy more productive working sessions, every time.

Getting Started is Easy.

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    Fill out the form and tell us about your collaboration needs.

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    An AV expert will reach out to discuss your specific business goals, objectives, and timelines.

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    Our preliminary scope of work will include design recommendations and tailored service, support and training programs.

Contact Us

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