AV Staffing Support

Acquiring, training and managing AV personnel can be labor intensive and can distract you from your everyday responsibilities. With our in-depth industry knowledge, we are able to identify, retain and mentor best-in-class AV professionals – offering you a reliable, cost-effective work solution.

• Industry Knowledge: On-site staff will be proficient in all audio visual and conferencing
  technologies. You do not need to incur costs to have your staff acquire certifications for your AV equipment, our experts already have the knowledge to support your entire complex infrastructure.
• Targeted Expertise: Your IT team needs to focus on all aspects of your business – from computers to phone systems to network availability. Complimenting your IT team with technicians who specialize in AV means you no longer have to make service calls and wait for problems to be resolved. Your important meetings will be up and running right away, providing a high degree of adoption, system availability and an improved user experience.
• Managed Personnel: We manage all aspects of the recruitment, screening and hiring, human resources, management, replacement, training and certification of personnel. Cenero trains technicians to work directly at a client’s facility providing meeting and event support, preventative maintenance and AV desk support.
• Global Team: Our AV technicians, operators and meeting support specialists are an extension of the Cenero team. Backed by a global knowledge base, corporate training program and the expertise of multiple teams, our on-site staff can readily tap into any skill set globally – from engineering through to quality control – to ensure you receive superior support.
• Part of Managed Service Offering: AV staffing and support is part of Cenero’s Constant Connect suite of managed services. Cenero provides Proactive remote testing that turns on and exercises your equipment to ensure functionality, Reactive support via phone or video from 24-hour dedicated service technicians as well as on-site support from tier three AV experts.

Our Staffing services, together with our suite of managed services including Proactive, UC Proactive and Reactive services, offers you a complete solution that provides ongoing service and support for all room types throughout your enterprise.