UC Proactive Managed Services

Monitoring Teams, Zoom and other UC platforms in Meeting Spaces

Conduct More Productive Virtual Meetings

Set Up Meeting Spaces for Collaboration Success

Hybrid meetings often mean connecting over a UC platform like Teams or Zoom. But since PCs and PC-driven systems in meeting rooms are an integral part of video collaboration solutions, PC updates can lock up or even disable technology causing meeting issues and delays. UC Proactive managed services remotely monitors meeting rooms, UC platforms, and peripherals to make sure all technology always works for important virtual meetings. 

Everyone has been in a Zoom meeting with issues, our IT department used to get inundated with requests for help during meetings, but with Constant Connect, we don’t have any problems anymore – our employees are confident that they can easily connect and collaborate in meeting spaces, saving us a great amount of time and money.



Continuous monitoring of systems using a custom-built Windows software service that communicates with Cenero’s managed services solution, Constant Connect



Ongoing monitoring of the running and registration status of any application



Real-time monitoring of all AV systems, displays, and USB peripherals including cameras, microphones, and speakers and their content input for immediate alert of issues or failures



Remote connection and viewing of the system for immediate assistance and resolution

Prevent Issues During Hybrid Meetings

Proactive monitoring of UC platforms and USB peripherals including cameras, microphones, and speakers in real-time prevents frustration and delays during meetings using Zoom, Teams or another UC platform. UC Proactive support is part of our suite of managed services that includes proactive support, an on-demand support desk, on-site staffing services, and a detailed analytics dashboard - all to provide complete service and support for all meeting spaces across the enterprise.

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    Team Rooms

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    Zoom Rooms

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    Hybrid Meeting Support

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    Monitoring UC Platforms & USB Peripherals

Free Consultation

Speak with an AV expert about service and support programs for  seamless hybrid meeting experiences.

Case Studies

Annie E. Casey - Medium Conf. Room4

Non-Profit Foundation

Cenero recently worked with a non-profit foundation in Baltimore to provide interactive collaboration solutions throughout their facility.



After working with us on a few collaboration projects, PMMI choose Cenero as their AV partner when relocating their headquarters from Herndon, VA to Reston, VA.



The Association for the Advancement of Medical Instrumentation (AAMI) recently partnered with Cenero to upgrade all of their collaboration technology.


3 Steps to Supporting Hybrid Spaces

Setting up the right support for every type of meeting space

Our free guide will help you determine:

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    What type of support programs are best based on specific business requirements

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    The levels of support available based on type of meeting space

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    The type of testing and tracking needed to ensure tech functionality

Simplify Meetings & Prevent Meeting Delays

Create seamless meeting experiences - no more tech issues, video delays, or problems with UC platforms, enjoy more productive working sessions, every time.

Getting Started is Easy.

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    Fill out the form and tell us about your collaboration needs.

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    An AV expert will reach out to discuss your specific business goals, objectives, and timelines.

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    Our preliminary scope of work will include design recommendations and tailored service, support and training programs.

Contact Us

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